Contact

Michael S. Dore
Burlington, MA
email mdore@ableweb.com


Summary

Over twenty four years of professional experience in both computer and telecommunication networking. A practical and experienced approach to the IT needs of customers and associates. Well rounded network and server management skills with an extended background in telephony, PBX programming and physical plant wiring. Skilled in evaluating technologies and leading purchase planning to support both sort and long-term IT goals. Comfortable with all aspects of IT support from the desktop to the network operations center.



   




Cessna N51242.
A photo of my airplane (N51242).






Florida 2000
Some pictures from the trip to Florida.






My Network Room.
Some photos of my computer (toy) room.






My Resume.
Job history, letters of recommendation and training.



   
 

Job skills

Operating systems

  • Windows 2K (Advanced server) configuration, networking, and administration.
  • Windows XP (professional) configuration, networking, and administration.
  • Solaris (2.5) (2.5.1) (2.6) configuration, networking, and administration.
  • Windows NT (3.5) (4.0) configuration, networking, and administration.
  • Windows (3.1) (95) (98) configuration, networking, and administration.
  • Free BSD (most all) configuration, networking, and administration.
  • Cisco IOS(11.0 to 12.0) configuration, networking, and administration.
  • Open Route IOS(most all) configuration, networking, and administration.
  • Linux (6.1) configuration, networking, and administration.
  • DOS (3.0 to 6.2) configuration, networking, and administration.
  • SCO modest experience with configuration, networking, and administration.

Server platforms

  • All standard Win NT (4.0) server's and services including DHCP, DNS, RAS, PPTP, IIS, and WIN Proxy.
  • Most standard 2K (Advanced server) server's and services including DHCP, DNS, RAS, PPTP, IIS.
  • Rational Clear Case (4.0 and up) setup configuration and administration.
  • Installshild (6.0) more of a application then a server, I'm referring to setting up an automated build environment.
  • Apache web server (most all) setup configuration and administration
  • Bind DNS server setup configuration and administration.
  • Netscape Enterprise Web Server (2.0 to 4.5) setup configuration and administration.
  • Netscape Message Server (2.0 to 3.5) setup configuration and administration.
  • Netscape Media Server (2.0 to 3.5) setup configuration and administration.
  • MySQL DB Server (2.6) setup configuration and administration.
  • Meetingpoint Video Conferencing server (3.0 and up) setup configuration and administration.
  • Norton AntiVirus server (Corporate Edition) setup configuration and administration.

Program languages

  • HTML, (most all versions)
  • PERL, (3 and up) strong working knowledge of existing code ("have not written from scratch for some time")
  • C and C++, modest experience modification and compilation on Solaris using GCC.
  • Shell Script, (csh, sh) modest and simple administration scripting for task automation.

Hardware

  • Sun Sparc (1, 2, 5, 10, 20 and 420R) new prompt, peripheral configuration and administration.
  • IBM PC compatibles (all x86) all standard BIOS and peripheral configuration and administration.
  • Cisco (1600 Series) router configuration and administration..
  • Xyplex (9000 rack, 401 Bridge Router) modest experience with configuration and administration.
  • Proteon GTX1000 configuration and administration.
  • Proteon GT60 configuration and administration.
  • Adtran (56k and T1) configuration and administration.

Phone Systems

  • NEC MarkII, configuration and administration.
  • NEC Electra Elite, configuration and administration.
  • NEC 8/24, configuration and administration.
  • NEC 2400 PBX, configuration and administration.
  • ITT System 12 PBX, configuration and administration.
  • ATT Dimension PBX, configuration and administration.
  • ATT Horizon PBX, configuration and administration.
  • 1A2 Key (Believe it or not!), configuration and administration.
  • SUMA 4-MCX/7000 (SMDR/SMDA), configuration and administration.
  • MITEL SX PBX, (10, 20, 100, 200)configuration and administration.
  • OPCOM PC based automated attendant systems, configuration and administration.
  • VSR PC based automated attendant systems, configuration and administration.

Personal skills

Flight Experience
  • Ten years experience and over three hundred hours as a privately rated power pilot (FAA License #2510092).
  • Four years experience and over fifty hours in Sail plane flight, as a member of the MIT Soaring Association.
  • One years experience and over fifty hours in Paraglider flight, as a member of the New England Paragliding Club.

    Music Experience
  • Fifteen years experience in sound setup, MIDI and multi track recording.
  • Fifteen years experience playing Guitar, Bass Guitar and Vocals.

     

    Job history

    1/01 - 5/31/03
    Agilent Technologies
    Andover, MA.
    Technical Computing Specialist: With a change in title came little change in Job description. Service the local group's IT needs at the staff level. Long term project planing and management of external services a key day to Day requirement.


    12/00 - 1/01
    ATN Microwave Billerica, MA
    Director of IT: Hired full time after three years as a consultant. My task, to help transition all Servers, applications, LAN networks, WAN networks and Telecommunications infrastructure to Agilent Technologies before and after the acquisition.

    7/00 - 12/00
    CuSeeMe Networks Nashua, NH.
    Sales Engineer: After starting a new project to offer ASP services I was hired to act as and setup a Sales Engineering staff. After financial issues this project was canceled.

    1/96- Current
    AbleWeb Derry, NH
    Owner and Proprietor

    As the Network administrator responsibilities included layout, implementation, administration and end user support of all network equipment including four Sun Sparc servers, a Xyplex 401 (9000) router, a BIND DNS server and a variety of equipment necessary for the day to day operation of a ISP.

    As a Web Site developer responsibilities included the concepts, layout, design, graphics, HTML coding and CGI programming of over thirty Sites. Some examples of this can be viewed at www.ableweb.com under the "we can help" section of our Web Site. Customer sales and customer contract negotiation also a prime day to day requirement.

    As an IT Consultant responsibilities included the layout, purchasing, implementation, administration, and maintenance of all network and telecommunications systems equipment for several companies, such as....

    ATN Microwave Billerica, MA
    Responsible for support of fifty eight technology reliant users. Five Servers, Telecommunications systems, LAN and WAN. In 1999 ATN moved its corporate offices to new it's new facility, I was charged with the task of rebuilding all network and telecommunications systems from the ground up and to transition all users in six Day window.

    Hyperwave Inc. Westford, MA
    Responsible for support of fourteen technology reliant users. Six Servers feeding several remote sites, LAN and WAN. After inheriting this WAN connected network my first task was to implement a firewall with a de-militarized zone and maintain network security.

    Homeyer Inc. Tewksbury, MA
    Responsible for support of fifteen technology reliant users. Two Servers in an highly trafficked multi media network, Telecommunications systems, LAN and WAN.

     

    4/97- 8/97
    Grater Lawrence Family Health Center Lawrence, MA
    MIS Support and Consulting

    Senior level customer support and repair for more than 100 users/workstations running on a NT/Novel network with four Site locations. Also provided Web Site set-up, implementation, and HTML training for staff.

     

    10/92 - 10/96
    Lessard Telephone Service Inc. Chelmsford, MA
    Lead Technician and Systems Programmer

    Responsible for the installation, service and programming of key, hybrid PBX phone systems and PC based voice mail automated attendant systems. Which included the NEC MARK II, 8/24, Electra pro level one, NEC 2400 and VSR PC based Voice mail systems.

     

    10/90 - 10/92
    FKW Inc.
    Oklahoma City, OK
    CO Technician

    Responsible for frame management, end users support and Network interfacing. As Part of a contract with Department of Defense DMATS project. Assigned a level two "secret" clearance from the Department of Defense.

     

    12/87 - 10/89
    AIM Communications Inc.
    Manchester, NH.
    Technician

    Responsible for service and installation of telephone systems Including the NEC MARK II, NEC 8/24, SUMA 4-MCX/7000, SMDR/SMDA Cost Accounting Systems, NEC 2400 systems and OPCOM PC based automated attendant systems.

     

    6/87 - 11/87
    United Telephone Systems
    Ft. Myers, FL
    Independent Contractor

    Contracted for the take down of central DSS ITT System 12 (Self employed). Worked under Central Communications license.

     

    10/86 - 3/87
    Telephone Support Systems
    Ft. Myers, FL
    System installer
    and service technician

    Installation programming and trouble shooting of a variety of systems. These included Toshiba, ITT, TIE, MITEL, and DELTA.

     

    2/86 - 10/86
    Commercial Telephone & Electronics
    Wilmington, MA
    Supervisor of technicians

    Responsible for system installation and quality assurance customer relations a prime requirement. Systems: MITEL, TIE (Business Com series), Reliant, ITT, and Teleconnect.

     

    7/85 - 2/86
    TCI Communications Woburn, MA
    System installer and service technician

    Installed, serviced and programmed the following: ITT, TIE (Business Com series), MITEL and DELTA systems.

     

    8/84 - 6/85
    Dynacom Telecommunications Watertown, MA
    Cabling technician and Systems installer.

    Starting as a cabler, moved up to installer of Toshiba, Reliant and OKY systems




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